Shipping policy

Last Updated: 4/25/2026

At DealExpres.com, we are committed to delivering your orders efficiently and reliably. This Shipping Policy outlines how we handle shipping, delivery times, and related matters.


1. Order Processing Time

  • Orders are processed within 5–9 business days (Monday to Friday, excluding holidays).
  • Once your order has been processed, you will receive a confirmation email with tracking information (if available).
  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Time

Estimated delivery times:

  • Europe: 5–10 business days
  • International: 7–15 business days

Please note:

  • Delivery times are estimates, not guarantees.
  • Delays may occur due to customs, high demand, or carrier issues.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on your location and order size.
  • We may offer free shipping promotions, which will be clearly indicated on the website.

4. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email.
  • You can track your order using the link provided in the shipping confirmation email.

5. Customs, Duties & Taxes

  • International orders may be subject to customs duties, taxes, or import fees.
  • These charges are the responsibility of the customer.
  • DealExpres.com has no control over these fees and cannot predict their amount.

6. Delayed or Lost Shipments

If your order is delayed or lost:

  • Please contact us at Info@dealexpres.com
  • We will investigate with the shipping carrier and provide assistance

We are not responsible for delays caused by:

  • Incorrect shipping information provided by the customer
  • Customs clearance processes
  • External factors beyond our control

7. Incorrect Address

  • Please ensure your shipping address is correct and complete.
  • If an incorrect address is provided, we are not responsible for failed deliveries.
  • Additional shipping charges may apply for reshipping.

8. Split Shipments

In some cases, your order may be shipped in multiple packages depending on product availability and warehouse locations. You will receive separate tracking details for each shipment.


9. Damaged Packages

If your package arrives damaged:

  • Contact us within 48 hours of delivery
  • Provide photos of the damaged packaging and items

We will work with you to resolve the issue as quickly as possible.


10. Contact Us

If you have any questions about this Shipping Policy, please contact us:


We appreciate your trust in DealExpres.com and aim to provide a smooth and transparent shipping experience.